Our employees crave feedback. They want to know their work matters. They want to know how they measure up against their peers. DId you know that QDS can make that happen?
Even if you don’t use QDS, share the phone calls and emails with your staff. I took a screenshot of a typical post we make in our staff group to just announce how proud we are of them. Yes, they can log in, but public recognition in the group and also at meetings goes a long way.
My suggested best practice as the owner is this: Go to the Reviews section and take a screenshot or cut and paste the feedback you want to share with the group. Post it, read it aloud…the more you love on them, the more they’ll love their job. The more they love their job, the more loyal they’ll be. And happier. And all that in turn will translate to your customers