One of the most important aspects of running any small business is ensuring that you have an excellent team in place to carry out the day-to-day operations. It’s important that you hire staff who you feel can not only work well with each other but also with your business clients, who are the foundation of […]
Category: Customer Satisfaction
Are You Afraid to Survey Your Clients?
I recently had a new QDS user admit that he was afraid to send his first survey for fear of what the clients might say. Funny as that sounds, it is a real fear and he isn’t alone. Surveying is the first step towards improving client satisfaction Here’s Martha’s take on why you need to […]
Improve Your Response Rate With This Technique
Here’s the simple process we use daily for sending and resending surveys. We send a lot of surveys for different companies, so we need a quick and easy way to send and resend. Improve your response rate with this quick and easy technique. https://youtu.be/rr6Iegxf4Lc Interested in having your surveys sent for you? Email firstname.lastname@example.org for […]