Category: Customer Satisfaction

Are You Afraid to Survey Your Clients?

Are You Afraid to Survey Your Clients? Quality Driven Software Customer Feedback Management, Review Generation Software, Customer Feedback Tool, Customer Feedback System

I recently had a new QDS user admit that he was afraid to send his first survey for fear of what the clients might say.  Funny as that sounds, it is a real fear and he isn’t alone.  Surveying is the first step towards improving client satisfaction Here’s Martha’s take on why you need to […]

Improve Your Response Rate With This Technique

Here’s the simple process we use daily for sending and resending surveys. We send a lot of surveys for different companies, so we need a quick and easy way to send and resend. Improve your response rate with this quick and easy technique. Interested in having your surveys sent for you?  Email for […]