As any small business owner knows, retaining your clients and making them come back to you, again and again, is essential to the success of your small service business. Luckily, most clients are willing to give feedback on their experiences with your services, which can help you uncover ways to improve and avoid mistakes in […]
Quality Driven Makes It Easy The reason that I co-founded QDS years ago was because I desperately needed a software that would run the employee numbers that I needed in order to drive employee performance. We had run the reports manually for a couple of years, but that meant that the management team saw the […]
Meaghan Likes and I spent 4 days checking out our choices for the 2022 Conference hotel in San Diego. A few didn’t even make it to this page. I’m laying out my favorite choices…all have pros and cons. All are different because of the variables in the amenities, hotel quality itself, and location. The three […]
Why career ladders are important in a blue collar world. Think about where your employees come from: their backgrounds, how they were raised, etc. Were they raised to be built up, or were they constantly being torn down. Were they always told that things were out of reach for them, or were they led to […]
Hey there. I wanted to share with you an answer to a question that somebody sent me by private message. So, the question was, “I promoted somebody from service staff so they just had a regular like lawn care job or a maid service job and then they were promoted to be a field manager […]
