ABOUT        SPEAKERS         AGENDA         AFTERPARTY         VENUE


Join us as we share our best secrets to help you build a powerful customer engagement platform!

FEBRUARY 7 – 9, 2019 | SAN DIEGO, CA








Why You Don’t Want to Miss This Conference:

Each year at our Quality Driven Conference we bring in the top business owners to share their secrets and walk you through how they successfully scaled their service business. Everyone rants and raves about our events (no shame, our events rock!). But this year, we’re going a step further. We’re asking all of our top business leaders to show you their most surprising, proven tactics (and results!) so you can see exactly which strategies for employee management, staff recruitment, customer retention, sales, quality control, and marketing have worked – everything you need to know to create a successful customer engagement platform. There will be plenty (dare we say ‘countless’?!) take-a-ways.

QDS Conference 2019 Speakers

We’re still finalizing our full slate of speakers, but here’s just a sample of who’s already on board.

Jonathan Pototschnik

Jonathan Pototschnik

Co-founder of Service Autopilot and Founder of CitiTurf

Toni Taylor

Toni Taylor


Curt Kempton

Curt Kempton

Owner of ResponsiBid & Symphosize Software

Laura Smith

Laura Smith

Owner of All Star Cleaning Services

Martha Woodward

Martha Woodward


Jason Cupp

Jason Cupp

Kolbe Certified Growth Consultant

Brian Stearman

Brian Stearman


Michael Goeller

Michael Goeller


Trevor Burwell

Trevor Burwell




February 6, 2019


Additional Workshops –

see below

8:00am – 4:00pm

Building a Quality Driven, Million Dollar Maid Service (Independent Event: Debbie Sardone), Marina Ballroom

12:00pm – 3:00pm

Registration, Packet Pick Up, Lobby

12:00pm – 4:00pm

Harbor View Room available for vendor table set up.

5:00pm -8:00pm

Service Autopilot User Group Meeting, Topic: Reports Center, Hands On Report Building (Independent Event: Scott Howard, Mike Callahan), Marina Ballroom

5:00pm – 8:00pm

Cleaning Business Builders, Exact Topic TBA (Liz Trotter, Derek Christian, Tom Stewart)


























February 7, 2019


Additional Workshops –

see below

8:30 – 11:30am

Service Autopilot User Group Meeting, Topic: Automations, Hands On Campaign Building (Independent Event: Scott Howard, Mike Callahan), Marina Ballroom


ZenMaid, BackStage Room

10:15 – 11:30am

Rescue My Maid Service (Courtney Wisely, Chris King), Backstage Room

9am – Noon

Visit the Vendors, Harborview Room (Because we work straight thru lunch, we will arrange some sort of room service delivery or catered lunch)

Quality Driven Conference Officially Begins at Noon –

All Events in HarborView Room 12 – 12:30pm Welcome and New Releases, Future Enhancements – Maria Dorian, Martha Woodward

12:30 – 2:30pm

“Recruiting and Onboarding Strategies to Get (and Keep) All the Employees You Desparately Need” – Trevor Burwell

2:30 – 3:00


3:00 – 4:30pm

“Lead to Close, Dominate Your Competition” – Mike Callahan, Curt Kempton

4:30 – 5:30pm

“Expense Saving Hacks: Save your business hundreds of dollars per month in just ONE hour” – Meaghan Likes, CPA  

6:30 – 9:30pm

Drinks (Cash Bar) and Hors d’oeuvres on the Concert Lawn, Sponsored by Service Autopilot, ARCSI, and QDS



February 8, 2019


9:00 – 10:30am

“Effective Copywriting that Triggers Sales” Michael Goeller

10:30 – 10:45am


10:45am – 12:15pm


12:15 – 1:30pm Lunch (provided)

1:30 – 3:00pm

“Digital Marketing Tips from Marketing Experts” Toni Taylor & Brian Stearman

3:00 – 4:30pm

“Top Strategies from Their Favorite Business Books (Our Version of Cliff Notes, Plus Implementation)” Laura Smith & Liz Trotter

4:30 – 5:30pm

QDS Best Practices Martha Woodward, Maria Dorian








February 9, 2019


8:30 – 10:00am

Buyer Habits are Changing. Your Business Model Must Adapt to Compete. Jonathan Pototschnik w/ Panel Moderator TBA

10:00 – 12pm

Key Office Staff Positions: Do You Have the Right People in the Right Seats? Jason Cupp

12:00 – 12:15pm

Closing Remarks. Maria Dorian

Optional Post Conference Group Activities

Skydiving https://skydivesandiego.com/ Book for Saturday, Feb. 9th at 1:00 or 1:30

Hot Air Balloon compassballoons.com or 760-704-7407 for reservations. Book for Saturday, Feb 9th at 3:00pm.

Old Town Trolley Tour https://www.trustedtours.com/store/old-town-trolley-tour-of-san-diego.aspx Coordinate times with your own group. Trolleys leaving throughout the day.

QDS After Party 8 – 11:00pm QDS After Party: Private Yacht (Pick up within walking distance of Humphrey’s) http://bit.ly/QDSTickets2019, $159/pp








After Party

This year’s afterparty is going to be epic. We know you wouldn’t expect any less, so we promise not to disappoint.

We’re setting sail together on a Newport Hornblower party cruise around the harbor. Get ready for amazing views and even better company. Click the image to the right for more details.

Relax and grab a drink as you cheer to your newfound knowledge, friends, and continued business success!

Additional Workshops

Rescue My Maid Service Workshop

Thursday, February 7, 2019 8:30 am – 9:45 am

If you are struggling in your maid service and need to walk away from this conference with an action plan that you can implement immediately, please join Courtney Wisely and Chris King, Co-CEO’s of Rescue My Maid Service. They will help you identify your individual struggles and provide a step by step strategy to automate your business and regain control.

How to Implement a Quality Driven Training Program

Wednesday, February 6, 2019 8:00 am – 5:00 pm

Join Cleaning Business Development Expert, Debbie Sardone, in a one day training on how to build a quality driven, million dollar maid service. Find out how to build a successful, and scaleable maid service!


Address: 2303 Shelter Island Dr, San Diego, CA 92106  Phone: 1 (800) 542-7400 This year’s event is being held at the beautiful Humphreys Half Moon Inn in San Diego, CA. Trust us on this–you do not want to book anywhere else! We are getting an amazing rate on the rooms, the resort itself is gorgeous, and you get to be right where everyone else will be hanging out and exchanging business ideas, sometimes until all hours of the night.

Book Your Hotel Reservation

To make reservations, please call the Reservations Department at 800-542-7400 and mention Quality Driven Software to receive the special rates. Or, you can book your hotel room(s) online here: San Diego Half Moon Inn. Be sure to mention code QDS2019 to avoid paying rack rate. Depending on availability, you will only be offered a choice of a standard room with a king or two queen beds, as that is all we have blocked out at this time. Group rates are only available until December 28, 2019.

*Please note that if you want to book outside the dates offered online, or upgrade to other room types, you will need to CALL the reservations department.* Due to the high volume of 12 noon departures on Friday, Saturdays and Sundays, requests for early check-in are highly unlikely to be met. Therefore, please plan accordingly. Rates do not include tax or fees.

Conference Cancellation Policy

$25 Cancellation Fee until December 31, 2019

50% Cancellation Fee until February 1, 2019

No refunds will be issued after February 1, 2019

2019 QDS After Party Cancellation Policy:


Claim Your Spot Now

Register by August 31st to save on your registration fee.

© 2018 Quality Driven Software. All Rights Reserved.