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July Release Notes

Response rate - QDS has changed how it calculates response rates. Going forward, only sent/received email surveys will be counted. QAs and phone surveys will not count towards the response rate. Those clients that you have marked to receiving no surveys, or a lower...

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Welcome to our Blog!

Welcome To Quality Driven Software! Welcome to Quality Driven Software's blog page!  If you are in need of customer satisfaction and employee performance articles, you've reached the right spot. Thank you for checking us out! Our goal for these topics is to be...

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