Solve Your Employee Issues
Employee Accountability and Customer Satisfaction Software That...
We're an ALL-IN-ONE solution for retaining employees
Quality Driven is so much more than a survey software. The survey is just the beginning of changing your culture for the better. With our all inclusive QDS Enterprise plan, you will get everything listed here:
Get Serious About
Your Service Quality
Your reputation is essential to your business growth. But you have to be better than “good”. Your customers have to believe you’re the best. To do that, you have to provide excellent service. Customer satisfaction software can provide you the insight you need to elevate your customer service.
Track Company Performance
The Most Powerful Customer Satisfaction Software
Do you need help building a self-motivated, self-directed team?
Okay, let’s be real…you cannot STOP employee issues, but you certainly can set up processes that will decrease your employee issues.
If you’re tired of constant poor employee performance and struggles, Martha Woodward has developed trainings that will get your employees working WITH you, not against you.
Give Customers What They Really Want
Measure What Matters
Empower Your Employees to Be responsible for their own quality
Do you ever feel like you are beating your head against the wall when it comes to reminding your employees about job details, etc.? Well, that is because the message is always being delivered from the top down. It is management’s responsibility to make sure that everyone is doing what they are supposed to do.
What if there was a better way? What if your employees could have access (at no extra cost) to their quality scores and see first hand what the client was saying about their work?When you make the employees responsible to track their own quality scores and feedback, they are now empowered and accountable.
The added benefit is that it is an easy way for your employees to get the “atta boys”, too! How you, the company, the job, makes an employee feel is what will influence employee retention. We all want to feel valued and know our work matters. QDS makes it easy for your rockstar employees to feel the love.
Stop Making the Same Mistakes
QDS customer satisfaction software lets you track customer satisfaction trends and employee performance ratings in real time! Tie survey quality scores to employee performance. Quality issues are reported by both customer feedback and your in-house quality inspector to help you become an outstanding performer!
Reveal Weak Links In Your Company
Get More With QDS
Customer Satisfaction Software
When you own a service business, you want to provide great service to all customers, big or small. We feel the same way about our customers too. So no matter the size of your business, you get the same great features as everyone else. Here are some of the extras we provide with every subscription of our Quality Driven customer satisfaction software.
Free Email Support
Send us an email inquiry at any time and we’ll get back to you fast.
Free Phone Support
Need immediate assistance? Give us a call for help, advice, anything at all!
New Feature Upgrades
Upgrades are included as long as you continue your subscription!
Change Plans Anytime
Feel free to change your plan at any time. No problem!
You’re probably always on the go. Get access anywhere, anytime.
You can cancel anytime you want. It’s easy, simply let us know!
Free Business Documents
Amazing resources to help support your business growth.
For Your Business
Frequently Asked Questions
We want you to get off to a great start! We strongly encourage you to set up a demo with our onboarding specialist, Zach Woodward. Here’s a link to schedule: https://letsmeet.io/zachwoodward/demo. You will also receive an email with this information, but time is of the essence, so we encourage you to get started as soon as possible.
At any time, during your trial or post trial period, you may upgrade or downgrade your subscription plan. Just go to my account, and choose the plan that makes the most sense to you.
We track why people want to cancel, so that we can do a better job of meeting our clients’ needs. However, we do not harass or try to talk you out of canceling, so there’s no hassle to canceling. Just contact email@example.com and we will cancel your subscription within 24 hours.
We do not provide refunds. Instead we provide a free 14 day trial period. If in the free 14 day trial period, QDS isn’t what you were expecting, then just contact us at firstname.lastname@example.org and ask to cancel, and we will process that request within 24 hours.
You may have been familiar with our old pricing plan where your subscription only included QDS features. What we discovered along our journey with our founding QDS clients is that they loved QDS if they embraced QDS as part of their culture. We have learned from our clients that we aren’t a survey software. We discovered, almost by accident, that QDS is actually a culture-shifting software. QDS provides accountability and transparency to your management team and your employees. QDS brings clarity and provides boundaries to your employee policies and your incentive programs.
So to summarize, we feel so strongly in immersing QDS into your company culture, that every plan includes access to the Culture First private membership. Combining QDS and Culture First is the best way to ensure your success and really shift your culture towards transparency, accountability, and clarity.
If you feel you have a strong culture and don’t need Culture First, either don’t join Culture First and ignore the fact that it is included in your subscription, or perhaps let your management team participate. The choice is yours. However, whatever you decide, your subscription price remains the same.
How to Make Client Satisfaction Surveys a Sales Pitch Closer
Example QDS Survey Rating Oh, the dreaded survey. We all hate them. We aren’t going to complete a survey unless there is something in it
The Importance of Listening to Client Feedback
As any small business owner knows, retaining your clients and making them come back to you, again and again, is essential to the success of
Why Employee Retention is Important for Your Service-Based Small Business
One of the most important aspects of running any small business is ensuring that you have an excellent team in place to carry out the
Get Started Today!
You Can Be Up & Running In 3 Easy Steps...
Choose Your Plan
Create an online account and choose the best plan for you based on the number of client surveys you need to send each month.
Send Your First Survey
Quickly create your first survey with our easy-to-use software. Our dashboard makes it simple to add unlimited clients and employees.
Get Valuable Feedback
View survey responses in real time with the Customer Analytics Dashboard and set alerts to notify you of potential issues.