Some days it feels like you’re killing it, even without a customer feedback tool. All that hard work you put into your service business is paying off. You’re signing new customers and retaining the old. Finally, your team is humming along. But then a few customers complain and now it feels like no one is happy.
Don’t worry. It happens. If you don’t keep your finger on the pulse of your business, you can lose your focus to deliver quality service. You need an effective way to get customer feedback now. But how can you get back on track and stay there?
Well, we’ve got some awesome news for you! You’ve found a proven way to get valuable customer responses about your service quality. Our customer feedback tool can help you cut out the guesswork.
The creators of Quality Driven Software started with decades of combined experience in the maid business. While running their own service companies, they saw other owners plagued with frustration. They found the many reasons for that were customer service issues. But gathering customer feedback was always a challenge for the maid business.
So, they built customer feedback tool that could automate the surveys. It also captures responses in real time and it delivers proactive reporting. QDS helps owners decrease stress, find clarity, and measure what matters.