Individual pay for performance systems are great, but they can lead to pitting one team member against to another, if you’re not careful. It’s a good idea to mix in some team incentive programs that lead to a culture of team, not just “what’s in it for me”. In this video, I briefly cover some… Read More >
Our employees crave feedback. They want to know their work matters. They want to know how they measure up against their peers. Did you know that QDS can make that happen? Even if you don’t use QDS, share the phone calls and emails with your staff. I took a screenshot of a typical post we… Read More >
Most companies want their employees to work to the best of their ability. They want their employees to care about their business. While money is the reason most of us work and benefits are important, they are not the motivational force that makes an employee want to go the extra mile in their job. What… Read More >
Quality is the key to repeat business and referrals in the cleaning industry. It is the bedrock of your brand’s image. Every maid service company aims for quality; but how do you know if you hit the mark? Training, tracking performance, and quick action are what differentiate good companies from great companies. If mediocre isn’t… Read More >
How to Reward Employees in order to keep engagement levels high (and consistently doing great work!) Martha Woodward is an industry leader in performing employee performance evaluations and rewarding employees for their hard work. She was recently interviewed by Jonathan Pototschnik of Service AutoPilot as to ways how to reward employees for their hard work by… Read More >