In this session, we will identify what is at the root of your culture issues, and the first steps to change a toxic culture. https://youtu.be/waRZ8r8tkiE
Category: Recruiting Staff for Your Service Business
Are You Afraid to Survey Your Clients?
I recently had a new QDS user admit that he was afraid to send his first survey for fear of what the clients might say. Funny as that sounds, it is a real fear and he isn’t alone. Surveying is the first step towards improving client satisfaction Here’s Martha’s take on why you need to […]
QDS Integrates with Launch27
You can now easily link your Launch27 account to your Quality Driven Software (QDS) account. In this video, we explain how to connect the two softwares and then easily send surveys.
Pre-Built Landing Page Templates
Did you know that you can easily swap out our pre-built landing pages every month if you wanted to? Quality Driven users can easily duplicate their survey templates, change out the emoticons for the Holidays, and direct their clients to fresh landing pages each month. Here’s how:
Improve Your Response Rate With This Technique
Here’s the simple process we use daily for sending and resending surveys. We send a lot of surveys for different companies, so we need a quick and easy way to send and resend. Improve your response rate with this quick and easy technique. https://youtu.be/rr6Iegxf4Lc Interested in having your surveys sent for you? Email firstname.lastname@example.org for […]
Exporting Your List Out of Service Autopilot and Sorting by Service
If you are a Service Autopilot user and want to be able to send your surveys based on what services, the client received, here’s an explanation of how to sort and send based on services.
Bulk Resend Feature
Check out our new bulk resend feature!
Individual Incentives vs. Team Incentives
Individual pay for performance systems are great, but they can lead to pitting one team member against to another, if you’re not careful. It’s a good idea to mix in some team incentive programs that lead to a culture of team, not just “what’s in it for me”. In this video, I briefly cover some […]
What’s New, Coming Soon, and Currently in Beta
What’s New, Coming Soon, and Currently in Beta? Quality Driven Software has been busy being the best in performance for all things customer satisfaction and employee performance. Below are a few highlights of new features, things currently in beta, and features that are being released soon. Thanks for reading our blog and we would […]