In this session, we will identify what is at the root of your culture issues, and the first steps to change a toxic culture. https://youtu.be/waRZ8r8tkiE
Category: Recruiting Staff for Your Service Business
I recently had a new QDS user admit that he was afraid to send his first survey for fear of what the clients might say. Funny as that sounds, it is a real fear and he isn’t alone. Surveying is the first step towards improving client satisfaction Here’s Martha’s take on why you need to […]
You can now easily link your Launch27 account to your Quality Driven Software (QDS) account. In this video, we explain how to connect the two softwares and then easily send surveys.
Did you know that you can easily swap out our pre-built landing pages every month if you wanted to? Quality Driven users can easily duplicate their survey templates, change out the emoticons for the Holidays, and direct their clients to fresh landing pages each month. Here’s how:
Here’s the simple process we use daily for sending and resending surveys. We send a lot of surveys for different companies, so we need a quick and easy way to send and resend. Improve your response rate with this quick and easy technique. https://youtu.be/rr6Iegxf4Lc Interested in having your surveys sent for you? Email firstname.lastname@example.org for […]
If you are a Service Autopilot user and want to be able to send your surveys based on what services, the client received, here’s an explanation of how to sort and send based on services.
Check out our new bulk resend feature!
Individual pay for performance systems are great, but they can lead to pitting one team member against to another, if you’re not careful. It’s a good idea to mix in some team incentive programs that lead to a culture of team, not just “what’s in it for me”. In this video, I briefly cover some […]
What’s New, Coming Soon, and Currently in Beta? Quality Driven Software has been busy being the best in performance for all things customer satisfaction and employee performance. Below are a few highlights of new features, things currently in beta, and features that are being released soon. Thanks for reading our blog and we would […]