I recently had a new QDS user admit that he was afraid to send his first survey for fear of what the clients might say. Funny as that sounds, it is a real fear and he isn’t alone. Surveying is the first step towards improving client satisfaction Here’s Martha’s take on why you need to… Read More >
Surveying to increase increase employee retention, you ask? Well, let me tell you… A favorite book of mine is called “The 3 Signs of a Miserable Job” by Patrick Lencioni. I’m not sure I would have read this book if it weren’t recommended to me, but I’m so glad that I did. It was one… Read More >
Our development team (Vlad, Martha, and myself) have heard your requests and have rolled out several new changes to Quality Driven Software! We’re pretty thrilled with the results and hope you will find them just as helpful as we already have. Thanks to those who contributed by asking for the following enhancements: SUCCESS GUIDE When… Read More >
QDS UPDATE: Audit Trail: When you open up a survey to edit it, you will now see an audit trail on the right hand side. It will track when a score is changed (even if a client changes the score), a testimonial is pushed to the website, etc., and by whom. The audit trail is… Read More >
Surveying to increase employee retention, you ask? Well, let me tell you! A favorite book of mine is called, “The 3 Signs of a Miserable Job” by Patrick Lencioni. I almost didn’t this highly recommended book, but it was a wise choice that I did! It was one of those “game changers” for my company… Read More >