Category: Survey Software

Are You Afraid to Survey Your Clients?

Are You Afraid to Survey Your Clients?

I recently had a new QDS user admit that he was afraid to send his first survey for fear of what the clients might say.  Funny as that sounds, it is a real fear and he isn’t alone.  Surveying is the first step towards improving client satisfaction Here’s Martha’s take on why you need to […]

Improve Employee Retention by Surveying

Surveying to increase increase employee retention, you ask? Well, let me tell you… A favorite book of mine is called “The 3 Signs of a Miserable Job” by Patrick Lencioni.  I’m not sure I would have read this book if it weren’t recommended to me, but I’m so glad that I did.  It was one […]