Here’s the simple process we use daily for sending and resending surveys. We send a lot of surveys for different companies, so we need a quick and easy way to send and resend. Improve your response rate with this quick and easy technique. https://youtu.be/rr6Iegxf4Lc Interested in having your surveys sent for you? Email firstname.lastname@example.org for… Read More >
Bulk Action has been released! You can create a Resend Template with unique wording letting your clients know that you are attempting to get a response the second time. We now have a feature that allows you to select which survey template you want to use and resend the surveys in bulk. Easy, peasy! We’ll… Read More >
Do you ever want to look and see if an employee does better when working on a different team or with a different Team Lead? Here’s an example of an employee who we’re trying to pull her scores up and how we analyze that data. https://youtu.be/BdRs02GG2uk
Check out our new bulk resend feature!
Let’s talk landing pages! When someone rates your service (either good or bad), they are directed to a landing page. If you do not set up this landing page, they will receive a message that simply says: “Thank you your feedback.” That’s a bit boring! Did you know that we can set up landing pages… Read More >
PRO – TIP: You can create a whole new template with different wording for resending surveys that have already been sent? For example, the new template could say something like, “DId you receive our previous email asking for feedback? We would love to know how we did on our last visit to your… Read More >