Category: Features

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Our development team (Vlad, Martha, and myself) have heard your requests and have rolled out several new changes to Quality Driven Software! We’re pretty thrilled with the results and hope you will find them just as helpful as we already have. Thanks to those who contributed by asking for the following enhancements: SUCCESS GUIDE When… Read More >

Response rate – QDS has changed how it calculates response rates. Going forward, only sent/received email surveys will be counted. QAs and phone surveys will not count towards the response rate. Those clients that you have marked to receiving no surveys, or a lower frequency than all, will not count against your response rate any… Read More >