Category: Survey Results

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Improve Your Response Rate With This Technique

by Martha Woodward | May 7, 2018 | Customer Satisfaction, Features, Survey Results, Uncategorized

Here’s the simple process we use daily for sending and resending surveys. We send a lot of surveys for different companies, so we need a quick and easy way to send and resend. Improve your response rate with this quick and easy technique. https://youtu.be/rr6Iegxf4Lc Interested in having your surveys sent for you? Email support@qualitydrivensoftware.com for… Read More >

Analyze an Employee’s Scores Looking at Different Variables

by Martha Woodward | Mar 2, 2018 | Employee Performance, Features, Survey Results

Do you ever want to look and see if an employee does better when working on a different team or with a different Team Lead? Here’s an example of an employee who we’re trying to pull her scores up and how we analyze that data. https://youtu.be/BdRs02GG2uk

Audit Trail for Customer Surveys

by Maria Dorian | Feb 8, 2017 | Customer Satisfaction, Features, Survey Results, Survey Software

QDS UPDATE: Audit Trail: When you open up a survey to edit it, you will now see an audit trail on the right hand side. It will track when a score is changed (even if a client changes the score), a testimonial is pushed to the website, etc., and by whom. The audit trail is… Read More >

Which Software is the Best for my Lawn Care Business?

by Maria Dorian | Feb 7, 2017 | Client Retention, Customer Satisfaction, Lawn Care, Lawn Care Software, Survey Results

Lawn Care Service Client Management Software Do you own a lawn care service and are looking for software solutions? There are many on the market. We’ve weeded the field and thinned the list to the three we think make the cut. Here’s what we found: Jobber Jobber is a business management app designed for lawn care… Read More >

Ways to Keep Customers Loyal [Infographic]

by Maria Dorian | Nov 30, 2016 | Client Retention, Customer Satisfaction, Survey Results

Easy Implementable Strategies for Keeping Customers Loyal for Life [Infographic] How easy is it to implementable strategies that keep customers loyal? Can it really make a difference to maximizing profits Well, think about this: What is the lifetime value of a customer in your business? What if you could boost that by 10 percent, 50… Read More >