Martha Woodward

Individual Incentives vs. Team Incentives

Individual pay for performance systems are great, but they can lead to pitting one team member against to another, if you’re not careful. It’s a good idea to mix in some team incentive programs that lead to a culture of team, not just “what’s in it for me”. In this video, I briefly cover some […]

What’s New, Coming Soon, and Currently in Beta

What’s New, Coming Soon, and Currently in Beta

What’s New, Coming Soon, and Currently in Beta?   Quality Driven Software has been busy being the best in performance for all things customer satisfaction and employee performance.  Below are a few highlights of new features, things currently in beta, and features that are being released soon.  Thanks for reading our blog and we would […]

User Tips – Create a Custom Template for Unanswered Surveys

User Tips – Create a Custom Template for Unanswered Surveys

PRO – TIP:   You can create a whole new template with different wording for resending surveys that have already been sent?   For example, the new template could say something like, “DId you receive our previous email asking for feedback? We would love to know how we did on our last visit to your […]

User Tips-Employees Are Your Geese That Lay The Golden Eggs!

User Tips-Employees Are Your Geese That Lay The Golden Eggs!

Our employees crave feedback. They want to know their work matters. They want to know how they measure up against their peers. Did you know that QDS can make that happen? Even if you don’t use QDS, share the phone calls and emails with your staff. I took a screenshot of a typical post we […]